Dental Insurance at Teravista Dentistry of Round Rock

Dental insurance can be confusing—so we keep it straightforward. We accept all PPO dental insurance plans and we’re in-network with most major PPO networks. Before your first visit, our team can complete a complimentary benefit analysis so you have a clearer idea of what your plan may cover.

Major dental PPO carriers we commonly work with

Patients frequently have PPO benefits through carriers such as:

  • Delta Dental
  • Cigna
  • Aetna
  • MetLife
  • Guardian Life
  • United Concordia
  • Humana
  • Principal Financial Group
  • Ameritas
  • UnitedHealthcare
  • Blue Cross Blue Shield

Important: Network status varies by employer and specific plan. Our complimentary benefit analysis confirms what applies to you.

PPO insurance only (no DHMO/HMO)

We accept PPO plans and do not accept DHMO/HMO plans.

We also do not accept Medicaid or Medicare.

Complimentary benefit analysis before your first visit

To help prevent surprises, we can verify key items such as:

  • Deductible status (if applicable)
  • Coinsurance/copay estimates
  • Annual maximum and remaining benefits
  • Waiting periods and major limitations (if any)
  • Frequency limits (exams/cleanings/X-rays)

Timing: Many verifications can be completed within 24 hours, but to be safe we recommend allowing up to 48 hours, depending on the insurance company.

What we need from you

To run benefits, we typically need:

  • Photo of the front and back of the insurance card
  • Patient DOB
  • Subscriber DOB
  • Subscriber SSN

Privacy note (important): Please call to provide subscriber SSN, or use a secure method your team is comfortable with—avoid emailing SSNs.

Claims + payment expectations

  • We file claims for all PPO plans as a courtesy to our patients.
  • Your estimated patient portion (copay/coinsurance/deductible amounts) is typically collected at the visit.

Final coverage is determined by the insurance plan once the claim is processed. We’ll do our best to provide a clear estimate and explain your options before starting treatment.

If we’re out-of-network with your PPO plan

If we’re out-of-network for your specific plan, you may still have PPO benefits. We’ll walk you through:

  • how to utilize your out-of-network benefits, and/or
  • how to find an in-network provider if that’s your preference.

Emergency option (for urgent dental pain)

If you’re dealing with tooth pain, swelling, a broken tooth, or a lost filling/crown, ask about our $75 emergency exam + X-rays option (treatment fees separate; diagnosis first). Call us and we’ll help you find the soonest available time.

No insurance? You still have options

If you’re uninsured or underinsured, we can still help you get clear answers and a plan. Many patients choose our in-office membership plan for predictable costs and savings

Do you accept my PPO plan?

If it’s a PPO plan, yes. We’ll confirm your specific benefits during the complimentary benefit analysis.

Do you file claims?

Yes—our team files claims for all PPO plans as a courtesy.

When do I find out what I might owe?

We aim to verify benefits before your first visit (up to 48 hours recommended), and we’ll review estimated costs with you before treatment begins.

Do you accept DHMO/HMO, Medicaid, or Medicare?

No.

Schedule an Appointment